CIOs and Bow Ties

CIOs and Bow Ties


Greg interviews Joel Peterson Chairman of Jet Blue Airways on Trust & building Great businesses

January 23, 2019

[Frame - 01:40]  Why did you adopt trust as your overwhelming framework?


[Frame - 04:43] What’s going on politically and geopolitically? Is there a crisis of trust in politics with the American public?


[Frame - 09:00] Blockchain = trust implicit / embedded in technology


[Frame - 09:00] View on employees trusting their employers for career longevity

[Frame - 14:00] How does gratefulness actually work within the ten laws of trust?


[Frame - 20:50] The importance of talking to customers when things are not going as smoothly as you would like? How that helps to Build Trust

[Frame - 23:40] Power & accountability – the role of paranoia to undermine trust.


 


 


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