Announcer 0:00Welcome to the CXR channel, our premier podcast for talent acquisition and talent management. Listen in as the CXR community discusses a wide range of topics focused on attracting, engaging and retaining the best talent. We're glad you're here.

Glen Cathey, Randstad 0:17I want to welcome everybody to CXRs eXpert Tease. I'm Chris Hoyt, president of CareerXroads, and I am bringing to you a new segment of our podcast that sits us down for just a few moments with industry leaders, to really talk about some of those bigger their biggest victories, their career challenges, and hands on how to sessions. And we do this in less time than it takes for you to enjoy a full cup of coffee, just 15 minutes. And that's why we actually call this an expert teas. All of our discussions have focused topic. They might be workforce planning, strategic talent, ethics and recruiting. And of course, like today, DE&I challenges. So if you're with us live, we're encouraging everyone to add questions to the chat area have a broadcast throughout the talk. And at the end of the segment, we'll take a question or two if we have the time. And then we'll move the rest of the conversation online to the talent talks open and public exchange@www.cxr.works/talenttalks. So I'm pretty excited to jump in today for hands on how to session of expertise with none other than friend and industry colleague, Glenn. Cathey Glen is the head of digital strategy and innovation at Randstad. And is also known to some of us who've been around a while longer than others as the Boolean blackbelt. Glenn, thanks for joining us. Good morning.

Thank you very much. Thanks for having me.

Now, we have surveyed hundreds of multinational companies this year, and we asked them what was top of mind for them. And what they were worried about most what they really wanted to lean in on over the next 12 months. And one topic that came up a few times. Well, more than a few times was attracting and finding diverse talent. So you've got some things you want to show us with regards to finding or sourcing diverse talent today? Yeah,

Absolutely.

Chris Hoyt 2:02All right, I'm gonna let you get to it. So so give us your thoughts on actually finding diverse talent, and then walk us through some of that,

Glen Cathey, Randstad 2:08Sure. So I have to always kick off with some foundational elements of search or information retrieval, right. What I've often like to share with people is that all searches work. Now, that's whether you run a Boolean search yourself, or whether you're using a solution that matches for you. All the searches work, they return results. The problem with that is they're never going to return all of the available results of people that you actually want to return. I can't stress how important it is to say that and to understand that, and it will come into play when I go into the demonstrations. But it's important for you to understand that every search or match that you use manual or automated doesn't matter what the solution, you're not only including some of the people you want to include. You're also excluding some, there's really no way around that. And if we want to get into discussion during Q&A, at the end, that's fine. But just know, there's no perfect solution. Perfection is impossible. If you're if you're looking to perform diversity sourcing, there is no way to have a single search be 100% inclusive. And the reason why I say that is sometimes when when I demonstrate some of these techniques, some people will say yeah, but that's leaving out some people. And it's important that you know that I know that it's also important that you know that. So whether you're recreating your own search, or you're using a solution, and you click a checkbox, which I'll show you one, a couple actually, they do that in no way shape, or form or any of those ever perfect or 100% complete, as long as you know that, then you can do something about it and say, Well,