Phil McMahon has a wealth of experience in maintenance and reliability.  After many years working across numerous industries, Phil came to an epiphany that no matter how great a system he had, it was the person maintaining the equipment that really mattered.  Delving deeper into his discovery, Phil studied Psychology at UNE to gain insight and understanding on how he could implement workplace systems whilst ensuring the focus was on the person doing the job.

In this episode, Phil shares some of his experiences in the workplace and the changes he has seen when sites invest in the ‘human element’.  When we focus on what individuals are naturally inclined to do, they are empowered and able to work with purpose, thus producing better results.

You can have a man maintain a piece of equipment without a system, but you can’t have a system maintain anything without the man.

BOOK WE MENTIONED:

Drive by Daniel H. Pink