As Australia’s flattening curve lends hope to easing coronavirus restrictions, headlines still scream Covid-19 is the biggest global challenge of our lifetime. No-one thinks its fake news; but understanding the human story is what allows brands to learn how to reframe their relevance as we look beyond the virus. Kantar Australia’s qualitative research guru Carolyn Reid talks to Brian Walker-Catchpole about the Australian story and why this isn’t time for inaction. She reveals why brands must anticipate the changing human story and cultural narrative and how pivoting their offer and message to meet changing human needs is the new brand normal.

// Find out more about the Australian story

// Contact Carolyn Reid