Beyond Leadership: a Cleveland Clinic Podcast
Thank You for Speaking Up with Main Campus CNO Shannon Pengel
Inspiring Others | Driving Results – Twenty years ago, did nursing have the voice that they have today? How has nursing changed? Main Campus Chief Nursing Officer Shannon Pengel explains how the institute model--forming that triad of a physician, a nurse, and an administrator leading a clinical Institute--has had a great impact on nursing to gain a strong voice. Developing that collaboration and partnership with physician leaders and administrators gave them the ability to demonstrate how they impact change and drive results. It set the stage for people to speak up and have that dialogue and offer suggestions or solutions to problems from all perspectives. Developing trust and psychological safety creates a culture of free thinking and innovative ideas that leaders want to hear.