Bank-Fintech Fusion

Bank-Fintech Fusion


Capital One: Building New Tools to Empower the Customer

November 06, 2019

Tom Poole, senior vice president for payments and identity at Capital One, spoke with CCG Catalyst's Scarlett Sieber at Money20/20 in Las Vegas. Their wide-ranging discussion touched on aspects of mobile payments and the key role of authentication in the process, as well as the bank's strategies around top-of-wallet. Poole has been a leader in the mobile payments space since their emergence, and he is optimistic about their growth and the advantages they bring to the customer. Much of Capital One's work in the digital space is centered around empowering customers to spend smarter and become more financially secure.