Episode 80 - On Getting Butt Hurt
Getting Butt Hurt Actually Costs you Money and Results. Let’s think about why.
- Inability to have frank discussions about improvement areas means that we stay blind to blind spots
- Only when we learn to view feedback as an opportunity to improve can we truly serve our customers
Happy Holidays to all of you loyal badass listeners! Please stay safe - I'll look forward to seeing you in the new year! I'll continue to publish episodes every Sunday night through the end of December and beginning of January.