Episode 79 - What Service Buys You
December 16, 2018
If you want to know the secret sauce to leadership and success in anything, I believe this is central - service. Its time to visit this crucial concept so you can re-integrate it into your ongoing development.
- Everyone talks vision, but few talk service
- Service is shorthand for connecting with your customer’s value. Get in their shoes, and figure out what they need and want.
- Most importantly, take your focus off of yourself.
- The benefits that accrue include trust, reputation, increased connectivity with others but most of all…very, very happy customers