Ask An Innovator

Ask An Innovator


What does Digital Transformation Look Like Right Now?

September 17, 2020

Episode Summary

After COVID-19 hit, we ran a webinar about how companies could accelerate digital transformation. Now we’ve seen a ton of companies do just that. From small retailers hopping online to everyone moving to the cloud – digital is here to stay and here to reign. How can your business stay abreast of these changes and adapt to digital even more? Well, that’s what this podcast covers. Tune in and let us know what you think has been the most incredible digital transformation that you’ve seen.

Visit cityinnovationlabs.com/ask-an-innovator for some helpful links and the full transcript.

Helpful Reading on Digital Transformation

Our Webinar at the Beginning of COVID-19Digital Transformation Is Not About TechnologyWhy is Digital Transformation Important?

Timestamps

Digital Transformation in the World – 00:40Digital Adaptation & Acceleration – 01:53Obviously we have to throw Amazon into the convo – 05:50Death of Commercial Real Estate – 07:04Adding a Human Element to Digital – 08:59The Cloud and Chatbots – 10:56Let’s talk about specific industries – 12:00Making a case for analytics – 15:20But, what about security? – 18:01How can we help? – 19:57

Full Transcript

Erin Srebinski: [00:00:00] Hi everyone. We’re back. We’re here to talk about digital transformation. We did a webinar back in April about innovating in uncertain times back when COVID-19 was just at the beginning. And so now we’re into it. We’re six months in, we’ve seen companies pivot, we’ve seen companies change, we’ve seen them break through a bunch of different challenges. There’s been a bunch of weird and interesting things coming out of this. So Josh take it away.  What do you think has been interesting that’s come out of this? What have you seen in the marketplace and what changes have you seen? And what still needs to change? Let’s go through all of that.

Digital Transformation in the World

Josh Barker: [00:00:35] Yeah. Hate to say it, I don’t remember what I said in the webinar.  I don’t know if I’m gonna cover similar ground. I always go with this, I’ve read this book from a great consultant of like talking about times of crisis going through the 2008 recession.

And he was saying, think of your business like a house, right? You go in your backyard and revenue is the river stream that flows and when the stream or the river dries up in your backyard and you go,  where did the water go?  The revenue go?  You have two options. One, you can go stay and kind of gather up all the stream trickles,  and say, Hey,