The AndPlus Tech Podcast

The AndPlus Tech Podcast


Digital Transformation - Identifying Friction in your Organization

September 29, 2020

Digital transformation, by definition, involves the application of digital technologies to enable business transformation. While tools and new processes are paramount to a successful transformation, can they introduce unnecessary complexity? While the opportunities for success are great, the challenges of successful digital transformation extend (quite far) beyond just technology. An effective approach to digital transformation must start by identifying the bottlenecks and friction points that occur throughout an organization.


Angela Spencer returns to join Abdul Dremali in their chat about what 'friction' really means. What are the common red flags and indicators of friction? How do you diagnose and begin to address the common friction points in an organization? All that and much more on this episode of the AndPlus Tech Podcast.


Interested in learning more about digital transformation? Check out the AndPlus resource library by clicking here.