AFF on AIR Podcast

AFF on AIR Podcast


When Should Loyalty Programs Stop Extending Status? – AIR085

May 27, 2022

 


In this episode, loyalty program expert David Feldman is back for another chat about airline & hotel loyalty programs!


This extended interview covers topics including COVID-19 status extensions, the “golden handcuff” effect, recent changes to hotel loyalty programs, why Qantas could be risking killing its profitable “golden goose”, and lots more.


 


Episode contents:


  • 1:00 – Fortnightly news round-up
  • 9:05 – Interview with David Feldman

 


Links:


 


Frequent Flyer Gazette articles referenced in the fortnightly news round-up: