Doctors Making A Difference
DMD #59 | The $500B Problem Nobody Told Doctors About — Until Dr. Ramlall Did
This episode is sponsored by Lightstone DIRECT. (https://lightstonedirect.com/dpn) Lightstone DIRECT invites you to partner with a $12B AUM real estate institution as you grow your portfolio. Access the same single-asset multifamily and industrial deals Lightstone pursues with its own capital – Lightstone co-invests a minimum of 20% in each deal alongside individual investors like you. You’re an institution. Time to invest like one. – When a psychologist told Dr. Kumar Ramlall that his son ranked “third worst out of 1,000,” he refused to accept the story being handed to him. That moment — that instinct to rewrite the script — became a turning point not just for his son, but for his entire career. In this powerful episode of Doctors Making a Difference, Dr. Peter Crane speaks with Dr. Ramlall about a life shaped by adversity, reinvention, and an unwavering belief that outcomes are not predetermined. Raised in Guyana and once a high school dropout, Dr. Ramlall rebuilt his life to become a physician, academic leader, and founder of a provincial pediatric pulmonary service in Saskatchewan. But nothing prepared him for raising a son with severe autism. The journey to help Amit thrive led the family around the world and ultimately inspired the creation of The Chintan Project, a global human-behavior consultancy built from Amit’s own writing and thinking. That same drive to challenge conventional wisdom later led Dr. Ramlall to uncover one of medicine’s biggest hidden financial traps: the $500 billion that physicians collectively lose each year due to out-of-network underpayments and missed arbitration windows under the No Surprises Act. Through his work with CAG Recovery, he’s helping doctors recover 8–12x what insurance companies initially offer — money that keeps practices alive and independent. This episode is about more than medicine. It’s about protecting your family, your legacy, and the profession itself by learning how to fight back. Highlights • The devastating moment a psychologist ranked his son “third worst” — and the decision to rewrite the script anyway. • How a homemade letterboard helped Amit read thousands of books and write manuscripts that now power a global consultancy. • Why Dr. Ramlall walked away from academia to protect his son’s intellectual property from university ownership claims. • The origin story of The Chintan Project — and how a child once expected to struggle now inspires leaders worldwide. • The shocking truth about out-of-network payments: 90% of eligible cases go unfiled, leaving billions on the table. • How CAG Recovery has reclaimed over $1.18B for physicians through the federal arbitration process. • The tight timelines and intentionally confusing processes insurers rely on to avoid paying doctors fairly. • Why protecting the business of medicine is essential for protecting the practice of medicine.Top 3 Takeaways 1. If you don’t like the movie, change the script. Your circumstances don’t define your ending — your decisions do. 2. Doctors are losing staggering amounts of money without realizing it. Insurance companies leverage complex systems most physicians don’t even know exist. 3. Protecting your financial foundation is an ethical obligation. Because when practices fail, patients lose access to care.About Dr. Kumar Ramlall Physician, entrepreneur, and co-founder of The Chintan Project, Dr. Ramlall blends medical expertise with deep human-behavior insight. From building a provincial service in Saskatchewan to creating a global advisory firm rooted in his son’s extraordinary thinking, Dr. Ramlall’s mission is to help both families and physicians reclaim what’s rightfully theirs — in life, work, and purpose. About the Host: Dr. Peter Crane is a board-certified physician, educator, and storyteller with a heart for service and a calling to spotlight doctors who make a difference—in their communities, in medicine, and in the lives they touch. Through Doctors Making a Difference, he brings you into intimate conversations with physicians who have overcome challenges, redefined success, and found purpose in and beyond the clinic. His goal is simple: to help more doctors stay in medicine by showing them what's possible. About the Show: Doctors Making a Difference is more than a podcast—it’s a movement to highlight the good, the gritty, and the deeply human side of medicine. In every episode, Dr. Peter Crane interviews physicians whose stories defy the script. From burnout recovery to bold career pivots, health challenges to quiet leadership, this show honors the truth that healing begins with connection—and doctors, too, deserve to be whole. Visit: (https://www.doctorsmakingadifference.com) doctorsmakingadifference.com (http://doctorsmakingadifference.com) The Doctors Making a Difference Podcast is for informational purposes only and does not substitute for medical, legal, or professional advice. Al...





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