Dental All-Stars - Dentistry Podcast
Latest Episodes
Benefits of Employee Training
Jay Shorr and Alex Nottingham JD MBA discuss the importance of investing in training and clear reviews to boost team growth, prevent costly errors, enhance service, and drive long-term success. Resources:Shorr Solutions Dental Practice Growth Webinar
Stop Last Minute Cancellations
Eric Vickery, President of Coaching at All-Star Dental Academy and Mastery Coach, Karen Raymond discuss handling cancellations by empathizing, emphasizing urgency, exploring solutions, and reinforcing patient care over policy. Resources:All-Star Live Dent
Dental Customer Service Training
Heather Nottingham, VP of Training at All-Star Dental Academy, shares expert tips and proven strategies to create remarkable patient experiences, build loyalty, and boost practice growth Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Onl
Facilitating Mutual Agreement
Eric Vickery and Shyanne McCracken discuss how to facilitate mutual agreement for increasing case acceptance and filling schedules more effectively. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
Leadership & Integrity
Eric Vickery discusses tips for successful leadership through self-evaluation, integrity, and adapting communication styles for a stronger team influence. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
DiSC – Conscientious Styles
Eric Vickery, President of Coaching at All-Star Dental Academy, wraps up the DISC personality series by focusing on C personality types. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar
Finding Self-Worth
Shelly VanEpps and Alex Nottingham JD MBA discuss how prioritizing self-worth is key. Surround yourself with positive influences, practice self-care, and manage your inner critic for growth. Resources:All-Star Live Dental Training EventsDental CoachingDen
DiSC – Steadiness Styles
Eric Vickery, President of Coaching at All-Star Dental Academy, continues discussing the DISC personality profile system, focusing on the "S" (steadiness) personality type. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growt
Dental Front Office Training
Heather Nottingham discusses how phone skills are critical, as missed or mishandled calls can lead to significant revenue loss. Regular, intentional training, role-playing, and continuous learning are essential for maintaining these skills. Resources:Dent
DiSC – Influencing Styles
Eric Vickery, President of Coaching at All-Star Dental Academy, continues his discussion on the DISC personality model, focusing on the "I" type - Influencers. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar